How We Rate Casinos
At Broughrunners, we've developed a comprehensive methodology to evaluate crypto casinos operating in the UK market. Our ratings are designed to help players make informed decisions by assessing each casino across multiple critical factors. Below, we explain our rating criteria in order of importance.
1. Licensing & Regulation
Player safety is our top priority. We examine whether a casino holds valid licenses from reputable gaming authorities, including:
- UKGC (UK Gambling Commission) – The gold standard for UK-based operators
- MGA (Malta Gaming Authority) – Recognised for strong player protections
- Curaçao eGaming License – Accepted for cryptocurrency casinos with appropriate safeguards
- Local GB Licenses – Any additional UK-jurisdiction credentials
Unlicensed or unregulated casinos receive significantly lower ratings, as they offer minimal recourse for player disputes.
2. Game Selection & Software Providers
We evaluate the breadth and quality of gaming options available, including:
- Variety of slot games (classic, video, progressive jackpots)
- Live casino offerings (roulette, blackjack, baccarat, poker)
- Table games and other speciality games
- Partnerships with reputable software providers (Pragmatic Play, NetEnt, Evolution Gaming, etc.)
- Game diversity and regular content updates
Casinos with limited or low-quality game portfolios score lower in this category.
3. Bonus Terms & Wagering Requirements
We carefully analyse the fairness and transparency of promotional offers:
- Clarity of bonus terms and conditions
- Reasonableness of wagering requirements (rollover)
- Maximum cashout limits and restrictions
- Expiration periods for bonuses
- Contribution rates towards wagering requirements per game
- Availability of no-deposit bonuses
Casinos with predatory bonus structures or hidden terms receive lower ratings.
4. Payment Methods & Withdrawal Speed
We assess the convenience and efficiency of financial transactions:
- Cryptocurrency payment options (Bitcoin, Ethereum, stablecoins, etc.)
- Traditional payment methods (e-wallets, bank transfers, card payments)
- Number of supported deposit and withdrawal options
- Average withdrawal processing times
- Withdrawal fees and minimum/maximum limits
- Security and encryption standards for transactions
Slow withdrawals or limited payment options negatively impact ratings.
5. Customer Support
We evaluate the quality and accessibility of customer service:
- 24/7 live chat availability
- Email support responsiveness (target: under 24 hours)
- Phone support availability
- FAQ and knowledge base completeness
- Support staff professionalism and problem-solving ability
- Multiple language support
Limited support hours or unresponsive teams result in lower ratings.
6. Mobile Experience
We test the mobile functionality of each casino:
- Responsive web design for all devices
- Dedicated iOS and Android applications (where applicable)
- Navigation ease and interface intuitiveness
- Game performance on mobile devices
- Mobile-specific features (biometric login, push notifications)
- Load times and overall stability
Poor mobile performance or lack of mobile optimisation reduces ratings.
7. Responsible Gaming Tools
We prioritise player protection and assess available responsible gaming features:
- Deposit limit options (daily, weekly, monthly)
- Self-exclusion functionality
- Cooling-off periods (7-day and longer options)
- Betting limits and loss limits
- Session time warnings
- Links to support organisations (GamCare, National Problem Gambling Clinic)
- Reality checks and play statistics tracking
Casinos lacking comprehensive responsible gaming tools receive lower ratings.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following guidelines:
- 9–10 (Excellent): Outstanding across all criteria; fully licensed, excellent game selection, fair bonuses, fast withdrawals, and comprehensive responsible gaming tools
- 7–8 (Good): Strong performance in most areas; licensed by a reputable authority, good game variety, reasonable bonuses, and adequate customer support
- 5–6 (Fair): Meets basic standards; licensed but may have limitations in game selection, support, or responsible gaming features
- 3–4 (Poor): Significant shortcomings; weak licensing credentials, limited game options, unfair bonuses, or poor customer support
- 1–2 (Avoid): Unlicensed, unregulated, or major red flags present; not recommended for UK players
All ratings are based on our independent testing and player feedback. We update reviews regularly to reflect changes in casino offerings and performance. Our goal is to ensure UK players have access to honest, transparent information when choosing a crypto casino.